Working with realtors or an agency can be challenging. Most realtors focus on their benefits rather than providing solutions and helping you close quick deals. Unsatisfactory performance is not new for agencies. However, there can be other reasons as well. Maybe the realtor is good enough, but you two are not on the same page.
In contrast, you may decide to save on the commission fee and sell the house on your own, even though everything is going smoothly. These cases are valid for taking your home off the market if you wish to do so.
Even though you have complete control over your house listing, there are consequences for taking your house off the market. Hence, it is always wise to reevaluate your decision before taking your home down after putting it up on the market.